ExtraEssay.com is a relatively new academic writing service based in Australia. The website is simplistic, but not in a good way. The webmasters used a Joomla favicon; such neglect reveals the lack of professionalism of the team.
The list of services at this website is very versatile. Students can order all types of papers for affordable prices. The pricing chart is very confusing, so you should be careful when estimating the final cost.
ExtraEssay company offers a great number of services that are related to academic writing. Their service provisions include writing Annotated Biographies, Book Reports, Movie Reviews, and Lab Reports, among other services.
In general, ExtraEssay goes beyond offering the obvious types of papers that you can get from any other custom-writing service. However, such a wide service portfolio could also mean that the writers not specialized in providing particular services, but cover different types of papers with partial devotion. In general, it is better to order essay writing services from companies that are more specialized.
Like every other academic website, ExtraEssay bases its pricing policy on three important factors:
1. Level of study
3. Number of pages
- A high school paper that needs to be delivered within 10 days costs $12.95 per page, while one that needs to be delivered within six hours goes for $30.32 per page.
- A paper of University level with a deadline of 10 days goes for $14.91 per page, while one that needs to be delivered within 6 hours costs $32.29.
- The papers in Masters level are provided for prices that range from $19.83 to $48.02 per page.
- The content of PhD level is priced from $21.96 to $50.15 per page.
There is an obvious flaw in the pricing model chosen by ExtraEssay. The model assumes that all papers require the same level of expertise to write. This is not true. You cannot compare writing a page of Master's thesis with writing a page of a high school essay.
Discounts and Free Features
ExtraEssay gives a discount of 20% on all orders. There is no mention of any other discount or free features, so it is safe to assume that you will be paying for all the other simple features that other academic writing services offer for free. At the same time, you can find additional discounts for ExtraEssay services on coupon sites such as depapers or dealspotr.
Many other academic writing services offer free title/cover pages, free formatting and a plagiarism report that assures the customers of the uniqueness of their papers.
Customer Service and Support
The first thing that is noticeable with the customer service of this academic writing service is it lacks a live chat feature that would enable the customers to get instant help for their most immediate queries. Customer support is offered through phone and email. The website also lacks a toll free number that international students could use to reduce the expenses related with support calls.
Overall, ExtraEssay.com can do better if it improves its pricing system, starts offering more incentives and addresses the customer support issues more efficiently.